Privacy Policy

WB Logistic Privacy Policy

Effective Date: March 06, 2026

WB Logistic (“WB Logistic,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website https://wblogistic.com, request quotes, book services, interact with our features, or otherwise engage with us (collectively, the “Site” and “Services”). By using the Site or Services, you agree to this Policy and to any applicable Terms of Use.

1) Information We Collect

We collect information in three ways: directly from you, automatically, and from third parties.

A. Information You Provide
Examples include:

  • Contact & account details: name, email, phone, billing and service addresses.

  • Service details: shipment origins/destinations, item/vehicle details, dates, special handling notes, photos/videos (e.g., for claims).

  • Communications & submissions: chat messages, emails, reviews, survey responses, sweepstakes/contest entries, customer support calls (which may be recorded for quality and training).

B. Information Collected Automatically
When you use the Site, we and our partners may collect:

  • Device & usage data: IP address, device/browser type, operating system, language, pages viewed, links clicked, session duration, referrer URL, approximate location.

  • Cookies, pixels, SDKs, and similar technologies: used for site functionality, analytics, security, and advertising measurement/personalization. You can manage non-essential cookies via your browser/settings and our Cookie Preferences (see Section 10).

C. Information from Other Sources
We may receive information about you from service providers, analytics/advertising partners, payment processors, lead-generation partners, publicly available sources, and social media platforms, consistent with your settings with those services.

2) How We Use Information

We use information to:

  • Provide & improve Services (quotes, bookings, order management, customer support, claims).

  • Personalize your experience and content.

  • Conduct marketing & communications (including offers and updates you can opt out of).

  • Perform analytics & operations (performance, troubleshooting, research, reporting).

  • Enhance security & prevent fraud (protect the Site, our users, and our rights).

  • Comply with legal obligations and enforce terms.

  • Support business transitions (e.g., mergers, acquisitions, financings, or asset transfers).

3) SMS/Text Messaging Consent

When you provide your mobile phone number to WB Logistic through our website quote request form, booking forms, or verbally during calls, you consent to receive service-related SMS messages from WB Logistic.

These messages may include:

  • Quote requests and follow-ups

  • Booking confirmations

  • Dispatch notifications

  • Pickup and delivery updates

  • Customer service responses

Message frequency may vary depending on your service activity. Message & data rates may apply.

You may opt out at any time by replying STOP to unsubscribe, or HELP for assistance. After texting STOP, you will receive a confirmation message and no further SMS messages will be sent unless you re-subscribe.

Inbound SMS Consent
Consent may also be obtained if customers first text WB Logistic requesting service information. Responses are strictly service-related.

4) How We Share Information

We may share information with:

  • Service providers/contractors: hosting, IT/security, analytics, payment processing, customer support, carriers/transport partners, and other vendors processing data under our instructions.

  • Legal/Compliance: to comply with law, protect rights, or respond to lawful requests.

  • Business transfers: in connection with a corporate transaction.

  • With your direction or consent.

SMS/Mobile Data Privacy Exception:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5) Cookies, Analytics, and Advertising

We use cookies and similar technologies for site functionality, analytics, and to tailor content. Non-essential cookies can be managed via our Cookie Preferences and your browser/device settings.

  • Do Not Track: Currently, we do not respond to browser “Do Not Track” signals.

  • Advertising Choices: Manage interest-based advertising through platform settings where available.

6) Your Choices

  • Email marketing: unsubscribe via links in emails.

  • Text/SMS: reply STOP to opt out, HELP for assistance.

  • Correcting your info: contact us (Section 11) to update your information.

  • Browser & device controls: adjust settings for cookies, push notifications, and location.

7) Data Retention

We keep information as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.

8) Security

We implement administrative, technical, and physical safeguards. Transmission and storage carry inherent risks.

9) Children

Our Site is not directed at individuals under 18. We do not knowingly collect personal information from children under 18.

10) International Users & Transfers

Information may be processed in jurisdictions with different data-protection laws (including the U.S.). Appropriate safeguards are used for cross-border transfers.

11) State & Regional Privacy Rights

  • California & Certain U.S. States: rights to access, correct, delete, opt-out of sharing/sale, etc. Contact: info@wblogistic.com.

  • EEA/UK/Switzerland (GDPR): rights to access, correct, erase, restrict, object, withdraw consent.

12) Contact Us

WB Logistic
193 W 3rd St
Deer Park, NY 11729
Phone: (646) 802-0764
Email: info@wblogistic.com
Website: https://wblogistic.com

13) Changes to This Policy

We may update this Policy. Updated versions will be posted with a revised “Effective Date.”

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